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Archive for October, 2014

Product quality: belief or proof?

Wednesday, October 15th, 2014

There are two aspects of any product that give me great pleasure: good design and quality of manufacture. This applies to just about anything: a pair of shoes, a car, a house, a piece of software … Assessing both these parameters can be hard. A pair of shoes must look good, be comfortable to wear and last well; this takes time to evaluate. A car needs to be enjoyable to ride in, drive well and offer long term reliability and economy; again, not something to be measured quickly. A house can be even more difficult, as you need to live in it through a full year of seasons at least and, even then, you may still be evolving the way that you use the space, which will establish how good the original design was.
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