80 Percent of Business and Tech Leaders Say Artificial Intelligence Creates Jobs, Increases Productivity

First of its Kind Survey and Research Report Reveals How Organizations Use Big Data and AI to Solve Business Problems, Communicate With Multiple Audiences

CHICAGO — (BUSINESS WIRE) — June 11, 2015Narrative Science, the leader in advanced natural language generation for the enterprise, today announced the 2015 State of Artificial Intelligence & Big Data in the Enterprise Report. The report includes a survey and analysis revealing numerous insights into how all levels of employees, from executive leadership to data scientists to managers, view artificial intelligence (AI) and how they use it in conjunction with Big Data in their organizations.

Many salient findings came to light and several confirmed what true attitudes and beliefs towards AI are. One of the most interesting was that respondents are positive about the impact it will have, with 80 percent reporting that AI-powered technologies creates jobs and improve worker performance and efficiency, while only 15 percent believe that AI eliminates jobs.

“This finding stands in sharp contrast to sensational headlines reporting that AI is a force that could lead to a doomsday scenario,” said Stuart Frankel, Narrative Science co-founder and CEO. “The survey shows that people understand that AI doesn’t harm people or steal jobs, it turns technology into a true partner; empowering employees to be more productive, creative and better at what they do.”

The report also uncovered additional insights as to how organizations are using AI and Big Data together. Key findings include:

  • 58% of respondents’ organizations use Big Data technologies; 31% (the highest respondent percentage) reported that data visualization apps were the most commonly used data analytics technology in their businesses.
  • 58% of the respondents using Big Data technologies also have AI deployed; 32% (the highest respondent percentage) of these report that voice recognition and response solutions are the most widely used AI solutions in their businesses.
  • 49% (the highest respondent percentage) of those using AI and Big Data reported that they use AI for automated communications that provide business audiences with data used to make effective decisions; 14% (the second highest respondent percentage) also use AI for automating communications to consumer audiences.
  • 59% of organizations using AI and Big Data technologies together consider themselves to be highly effective at turning data into information that can solve problems; while 53% of organizations using only Big Data technologies consider themselves to be not effective to only moderately effective at producing problem-solving information.

The survey’s 200 respondents included CEOs, Chief Innovation Officers, CTOs, data scientists, managers, directors and others. Organizations represented include multiple Fortune 500 companies. The businesses represented spanned across industries, with 40 percent employing more than 5,000 people and 23 percent of those coming from organizations that employ 10,000 or more. No respondents came from the Narrative Science customer base or internal marketing databases.

To access the full report and infographic, visit: www.narrativescience.com/state-of-ai

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About Narrative Science

Narrative Science is the leader in advanced natural language generation (Advanced NLG) for the enterprise. Powered by artificial intelligence, its Quill™ platform analyzes data from disparate sources, understands what is important to the end user and then automatically generates perfectly written narratives to convey meaning from the data for any intended consumer or business audience, at unlimited scale. Narrative Science does what data visualizations cannot: its patented technology adds value to data by identifying relevant data points and relaying them through professional, conversational language that people can immediately comprehend, trust and act on. Fortune 500 companies in diverse industries including financial services, government, manufacturing, retail and healthcare rely on machine-scale automation from Narrative Science to increase efficiency through the elimination of expensive manual narrative generation processes—freeing employees to focus on innovation and high-productivity activities—and to better serve their customers with useful written content in a consistent brand voice. Organizations such as American Century Investments, MasterCard, the U.S. intelligence community and National Health Services (NHS) of England employ Narrative Science to innovate data-driven products and services that provide customers with information that empowers them to make purchases, investments and other valuable decisions that improve their lives.


Bhava Communications for Narrative Science
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