Kingston, Ontario, Selects Accela Civic Platform to Modernize Land Management

Accela Land Management Will Enable Kingston to Automate Civic Processes, Increase Productivity, Offer Collaborative Review and Improve Service Delivery

SAN RAMON, Calif. — (BUSINESS WIRE) — September 30, 2014Accela, the leading provider of civic engagement solutions for government, today announced that the City of Kingston, Ontario, has selected Accela Land Management solutions on the Accela Civic Platform. The Land Management solutions will replace the agency’s legacy solution and paper-based processes and offer increased efficiency through building permitting and inspections, electronic plan submission, collaborative reviews, enhanced reporting and citizen access to critical information.

Serving over 120,000 residents, the City of Kingston is located equidistant from Toronto, Montreal and Ottawa. The City’s community-minded citizens enjoy an outstanding quality of life, enhanced by intellectual, recreation and creative opportunities, and supported by health care facilities and municipal services and programs.

Accela will streamline the City’s planning and land development, permitting and inspection, by-law enforcement, and eventually licensing. The Land Management solutions make it easy to govern land use and community development activities to move from plan consideration to certificate of occupancy faster, enabling Kingston to save time for citizens and agency staff, increase productivity and better serve its constituents by making it easy to interact and transact electronically.

Accela Land Management is a core solution on the Civic Platform, which provides the foundation for creating the two-way flow of data that makes engagement possible and helps to build the bridge between agencies and citizens. The Civic Platform streamlines critical agency functions like land and asset management, licensing, legislative management, resource and recreation management, right-of-way management, and public health and safety.

In addition to using Accela Land Management, the agency will benefit from Citizen Access, a user-friendly web portal that provides an intuitive interface for initiating and tracking information. The solution will extend to iOS, Android and Windows mobile tablets and smartphones, giving inspectors and field agents access to documents in real time and the ability to update project files from their mobile devices.

“We applaud the City of Kingston on its upgrade to Accela Land Management,” said Maury Blackman, Accela President and CEO. “We’re proud to provide the City with the solutions it needs to streamline its civic processes, deliver improved services to citizens and build a better community.”

About Accela

At Accela, we believe that engagement makes all the difference. We’re ushering in a new era where democracy thrives when government works directly with the people, coming to citizens on their terms through mobile devices, social media and networks, and open data. By streamlining critical agency functions like land and asset management, licensing, legislative management, recreation and resource management, right-of-way management and public health and safety, the Accela Civic Platform bridges the gap between agencies and citizens. We help build better communities by powering thousands of services and millions of transactions daily for agencies of all sizes.

Accela is headquartered in San Ramon, California, with offices in San Francisco, New York, Melbourne and Dubai. For more information, visit


Erica Harvill, 925-605-8178
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